North-east green energy specialist i-Protech has bolstered its technical competence credentials after receiving accreditation from two leading industry bodies.
The Kintore-based company, which also provides and installs electrical, security and fire systems, has been awarded TrustMark status – a Government-endorsed quality scheme – as well as SafeContractor accreditation.
TrustMark values are enforced by the Code of Conduct and Customer Charter, offering additional protection and fair-trading practices. Including measures to protect the consumer financially and ensure they always end up with what they paid for, it is also the only scheme that includes an integrated Trading Standards disputes process, offering a controlled and reasonable sanctions process if appropriate.
To attain TrustMark status, the team at i-Protech underwent a rigorous vetting process and regularly had the quality of its work independently inspected to ensure consistent high quality.
SafeContractor is SSIP (Safety Schemes in Procurement)-approved accreditation, which is endorsed by the HSE.
i-Protech Electrical Manager Michael Cruickshank said attaining both TrustMark and SafeContractor status demonstrated the company’s commitment to its customers by ensuring best quality practices.
“Being TrustMark and SafeContractor accredited is important both for us as a company and for our customers, who are guaranteed an extra level of assurance when dealing with us,” explained Michael.
“This past year has seen a surge in the number of companies claiming to be experts in solar energy and the installation of panels and battery systems when in fact they are not. As a result, we have been asked on several occasions to sort out issues left behind by these rogue operators.
“It’s important that consumers check the credentials of companies before employing them because if they don’t it can result in a very costly mistake. With i-Protech, our customers know they are fully protected and are working with a competent team and a trusted provider.”
Set up in 2015 by Stuart Munro, i-Protech is one of the North-east’s leading accredited installers of solar panels. The Kintore-based company also specialises in green energy, electrical, security and fire services and has fitted thousands of solar panels onto private houses and businesses.